Shipping & Delivery
Shipping Coverage
We currently ship within the United Arab Emirates and selected international destinations. Orders to certain countries may be restricted in compliance with UAE laws and international regulations, including OFAC.
Order Processing Time
Orders placed before 3:00 PM (UAE time) are processed same day. Orders after 5:00 PM or on holidays are processed next business day. Processing times may vary during peak periods.
Delivery Timelines
Within UAE: Next-day delivery (major cities). Remote areas: 2–4 working days. International: 5–10 working days (subject to customs).
Shipping Charges
Free shipping above AED 250. AED 16 for orders below AED 250. International charges vary.
Order Tracking
Tracking link shared via email/SMS after dispatch.
Delivery Conditions
Ensure accurate address details. Delays may occur due to incorrect info or external factors.
Failed Delivery Attempts
Multiple attempts may be made. Additional charges may apply for re-delivery.
International Shipping & Customs
Customer responsible for customs duties and taxes. We are not liable for customs delays.
Damaged or Missing Items
Report within 48 hours with proof.
